With over 30+ years of experience in the Surety industry, Mark founded Surety Bond Professionals in 2015. After years of working for large bonding companies and insurance agencies, Mark recognized the need for a bond-only agency that not only met the needs of contractors, clients, and insurance agencies but streamlined and exceeded the expectation of what a bonding experience should be. With Surety Bond Professionals, Mark created a proprietary approach to bonding that complements our extensive network of underwriters and ensures our clients receive the best possible experience. Mark is an avid soccer enthusiast and when he’s not dominating the bonding world, he can often be found on the field shooting on goal.
Bette A. Botticello
Senior Vice President
With over 25 years of experience Bette has extensive knowledge in bond underwriting and commercial insurance particularly within the construction community in New York and New England. As Senior Vice President, Bette is responsible for account profitability and growth of the construction side of the business. In her free time, Bette loves European travel, attending BPL matches in and around London, cooking and horseback riding.
Matt joined the Surety Bond Professionals family shortly after graduating from Babson College in 2016. As a Surety Executive, Matt helps establish new business and works with our contractors and underwriters to secure the best program possible for their bonding needs. Matt’s entrepreneurial nature as well as his knowledge and passion for business has facilitated tremendous growth within our organization. In his free time, Matt enjoys playing sports, particularly skiing and soccer, and can often be found hitting the slopes with friends.
Greg joined the Surety Bond Professionals family in 2017. As a Surety Executive and Certified Public Accountant (CPA), Greg helps contractors of all types improve their surety bond arrangements. Greg’s knowledge of financial analysis and business development help to set our team apart from other surety agencies. His accounting expertise allows us to further improve our technical analysis and provide the most comprehensive bonding experience to our clients. In his free time, Greg enjoys being active and can often be found shooting hoops or hiking.
Lauren joins the family business as another great addition to the sales team. She most recently worked as a digital product merchandiser at a national robotics and consumer product company. Lauren is very enthusiastic and knowledgeable about the sales process and when not at work, she enjoys watching football, golfing, and skiing.
With a background in asset management and equity research at a boutique investment management firm, Colin joins SBP as a Surety Executive. He has experience in market analysis, strategic marketing, client service, and sales. Colin enjoys spending time with friends and family and playing as much basketball and golf as he can.
Client Service Manager
Kristin joined the team in March 2018. As Client Service Manager, she works with the team to ensure the most pleasant, timely, and accurate bonding experience possible. She strives to maintain superior, amiable, and prosperous relationships with our contractors and underwriters. With a background in insurance and more than fifteen years of customer service experience, Kristin’s expertise in fostering healthy business relationships is critical to the success of our team. When she’s not tending to the needs of our clients, Kristin enjoys traveling and music and can often be found planning a trip or attending a concert.
Client Service Representative
Eileen joined the team in 2018 as a Client Service Representative. Eileen comes to us from years in the pharmaceuticals industry where timeliness, professionalism and attention to detail are paramount to success. With over 20 years of customer service her skills are unparalleled. Eileen enjoys the beach, planning trips and spending time with her grandson.
Client Service Representative
Krista has worked in the Insurance industry over the last couple of years as a bond assistant. She's originally from New Hampshire and relocated to Massachusetts to attend college. With a background in hospitality and a passion for surety, she is committed to providing excellent customer service to her clients and forging positive relationships with underwriters, clients, and coworkers. When Krista is not at the office, she spends her time working with dogs and playing with her corgi.
Customer Service Representative
Ingrid is a Client Service Representative with over 20 years of customer service experience working in the retail and banking industries. She provides the highest level of customer service to all her clients and enjoys working together as a business team. Ingrid has a great love of family as well as an interest in dance and all genres of music.
Customer Service Representative
Rounding out our client service team is Andrea who brings over 25 years of customer service, most recently in long term care insurance. She has a great attention to detail and is calm under tight deadlines. Andrea loves the outdoors, camping and the beach.
Originally from France, Maeliss worked in the railroad industry for five years before she made her home in Massachusetts. As the Operations Manager, she works to streamline the internal sales and compliance processes, using her experience in continuous improvement, as well as her skills in efficiency and consistency. Maeliss spends her non-work time with her young family and loves singing with her choir or sewing.
Gina brings with her nearly twenty-five years of experience working in various marketing and advertising roles in the services industry. She is instrumental in implementing consistent social, digital and relationship marketing strategies. Originally from the Midwest, Gina graduated from Boston College and has made the Greater Boston Area her home.
With a background in business administration, teaching and consulting, Erika Illyes rounds out our team as Executive Assistant responsible for daily administrative duties for the office.